Back to knowledge

Account & team

User management: inviting colleagues and assigning roles.

Work together in one Airclip Cloud account. You invite colleagues by email and use one of five roles to decide who may see and do what.

An Airclip Cloud account belongs to an organisation, meaning your company. With user management, several people work in it: everyone logs in with their own email address, and their role decides what they may see and do. Projects, credit and the invoice stay shared.

Activating user management

User management is not active from the start; we activate it for your organisation. Send us a short email. Until then you are alone in the account and have all permissions. Once it is active, the Members tab appears in your account.

Inviting colleagues

  1. Click the person icon in the top right corner and choose Members.
  2. Click Invite member.
  3. Enter the email address, choose a Role and click Send invitation.
Tab Mitglieder (Members) in Airclip Cloud, German interface, with the dialog Mitglied einladen (Invite member) open: field E-Mail, selection Rolle (Role) set to Manager and the button Einladung senden (Send invitation). Behind it the list of members with their roles and one pending invitation.
Enter the address, choose a role, send the invitation. It then appears at the bottom of the list. The screenshots show the German interface.

The invited person receives an email with a link. Through it they set their name and password, accept the terms and conditions and click Create Account. Until then they appear in your list as Invitation pending.

The link is valid for 7 days. If it has expired, simply invite the same address again; the old invitation is replaced. You withdraw a pending invitation with the ×.

An email address always belongs to exactly one organisation. If someone already has their own Airclip Cloud account with their address, it cannot be invited. Use a different address in that case, or write to us.

The five roles

  • Org-Admin may do everything, including billing, members and settings such as the company logo in the viewer. Whoever created the organisation is Org-Admin. There can be several.
  • Projects-Admin looks after the projects: sees, edits, shares and deletes all projects of the organisation and uploads new ones. Billing and members stay hidden.
  • Manager works on their own projects: uploading, editing, sharing. They only see their own projects and those someone has shared with them.
  • Finance is meant for accounting: all projects with prices, plus billing, invoices and credit. Uploading or changing anything is not possible.
  • Viewer only sees projects that have been explicitly shared with them, and can download their files. Prices stay hidden.
Org-Admin Projects-Admin Manager Finance Viewer
See projects all all own and shared all shared only
Upload projects yes yes yes no no
Edit and share projects all all own and shared no no
Delete projects all all own no no
Download files yes yes yes yes shared only
See prices yes yes yes yes no
Write comments yes yes yes no no
Save measurements in the viewer yes yes yes no no
Billing and credit yes no no yes no
Manage members yes no no no no
Settings (company logo) yes no no no no

Finance and Viewer open Airclip Viewer 3D in a version without saving: they can measure and look around, but cannot store anything permanently in the model.

Sharing projects with the team

Org-Admin, Projects-Admin and Finance see all projects anyway. For Manager and Viewer you share individual projects:

  1. Open the project.
  2. Under Team access, pick the person from Choose member….
  3. Click Add.
Section Team-Zugriff (Team access) on the project page, German interface: the project is shared with Sophie Klein, with a bin icon to the right. Underneath the selection field Mitglied auswählen (Choose member) and the button Hinzufügen (Add).
Team access on the project page. German interface.

The bin icon next to the name takes the share back. Org-Admin, Projects-Admin and Manager may share. Demo projects cannot be shared.

Changing roles and removing members

Under Members you change a person’s role using the selection field in their row. The new role applies immediately.

The bin icon removes a member. They can no longer log in afterwards, their projects stay in the organisation, and everything shared with them lapses.

You cannot change your own role or remove yourself. Another Org-Admin does that. If you are the only Org-Admin and want to hand over the role, appoint a second one first.

What stays shared

All projects of the organisation go onto one shared monthly invoice, no matter who uploaded them. Credit, vouchers and the volume discount apply to the whole organisation. The discount is therefore based on the combined turnover of all members.

Common questions

How do I invite colleagues to my Airclip Cloud account?
Under Members you click Invite member, enter the email address, choose a role and click Send invitation. The invited person sets their name and password through the link in the email.
Which roles are there?
Five: Org-Admin may do everything. Projects-Admin manages all projects, but not billing and members. Manager works on their own and shared projects. Finance sees all projects, prices and billing, but changes nothing. Viewer only sees projects that have been shared with them.
How long is an invitation valid?
7 days. After that, simply invite the same address again; the old invitation is replaced.
Why can I not see the Members tab?
Either user management has not been activated for your organisation yet, or you are not an Org-Admin. Only Org-Admins may manage members.
Does every member get their own invoice?
No. All projects of the organisation appear on one shared monthly invoice. Credit and the volume discount also apply to the whole organisation.
What happens to the projects when I remove a member?
They stay in the organisation. The person simply cannot log in any more, and shares with them lapse.